1. Will there be an attendant at every event?

Yes! An on-site attendant is included for all Basic, Premium, and Ultimate Packages to ensure everything runs smoothly. They’ll assist with setup, guide guests on using the booth, and troubleshoot any issues during the event.

2. How much space is required for the photo booth?

We recommend allocating a 10x10-foot space for the booth, backdrop, and props. This ensures guests have room to pose and enjoy the experience.

3. How far in advance should I book?

We recommend booking at least 3-4 weeks to secure your preferred date. Last-minute bookings (within 2 weeks of the event) are subject to availability and require full payment upfront.

4. Can the photo booth be set up outdoors?

Yes, but outdoor setups require a covered area to protect the booth and equipment from direct sunlight, rain, or wind. Please inform us in advance if your event is outdoors.

5. What if I need to cancel or reschedule my booking?

Cancellations made 14 days or more before the event will receive a full deposit refund. The deposit is non-refundable for cancellations made less than 14 days in advance. Rescheduling is allowed based on availability and must be requested 7 days in advance.

6. Can we customize the photo templates and backdrops?

Absolutely! All packages include a customized photo template. Our Ultimate Package also allows for a custom backdrop.

7. What happens to the photos after the event?

All photos are uploaded to an online gallery within 48 hours after the event. Guests can download their pictures, and hosts receive access to the entire album.

8. What payment methods do you accept?

We accept payments via e-transfer. A 50% deposit is required to secure your booking, with the remaining balance due 1 week before the event. Full payment is required upfront for last-minute bookings (within 2 weeks).

9. Do you charge travel fees?

Travel is included for events within a 25-km radius of Toronto. A small travel fee will apply for locations beyond that. Contact us for a quote based on your event location.

10. How do I book Sweet Selfies for my event?

Booking is easy! Reach out via our website or email to check availability. Once we confirm your date, simply pay the deposit to secure your booking.